UH Restores Patient Access to MyChart Following Cybersecurity Incident

University Hospitals (UH) has successfully restored patient access to its MyChart system following a cybersecurity incident that had temporarily disrupted service. This development marks a significant step towards normalcy for patients who rely on the digital platform for managing their healthcare information.

The outage, which began on October 22nd, affected the ability of patients to view and update their medical records, schedule appointments, and communicate with healthcare providers through the MyChart portal. Despite the disruption, UH swiftly addressed the issue, ensuring that patients could once again utilize the essential tool for their health management needs.

This incident highlights the critical role that digital systems play in modern healthcare delivery. For many patients, the MyChart portal is not just a convenience but an integral part of their care experience, allowing them to stay informed and engaged in their health journey. The swift resolution of the outage demonstrates UH’s commitment to maintaining reliable access to these vital services.

What we know

• University Hospitals restored patient access to MyChart. ¹²³
• The outage began on October 22nd. ²